Case Study: Holland & Barrett Multiple Stores
Project Scope & Challenge
Carrying out electrical testing in live retail environments presents a unique set of challenges. With stores open daily to the public and often operating extended hours, work had to be carefully planned to ensure:
Zero disruption to trading operations
Discreet working methods in public-facing spaces
Rapid mobilisation of teams across multiple locations on tight schedules
The scope included both PAT Testing of all in-store equipment and appliances, and comprehensive Fixed Wire Testing in accordance with BS 7671 standards.
Our Approach & Solutions
The Elec Group worked closely with Holland & Barrett’s central facilities team to deliver a cohesive, scalable testing programme across the entire UK network. Our approach focused on flexibility, minimal disruption, and strict adherence to safety standards.
Client Overview
Holland & Barrett is one of the UK’s leading health and wellness retailers, with a vast network of stores across the country. As a trusted high-street brand, their stores are operational seven days a week, making uninterrupted service a critical priority.
The Elec Group was commissioned to deliver nationwide Fixed Wire Testing (EICR) and Portable Appliance Testing (PAT) across Holland & Barrett’s UK retail estate, helping ensure ongoing electrical safety compliance across hundreds of live retail environments.
Key Deliverables:
Out-of-hours testing to prevent disruption to customers and staff
Fully uniformed engineers with ID and retail training for safe public interaction
Rapid deployment of engineers across multiple regions simultaneously
Clear communication with store managers before, during, and after site visits
Digital certification and reporting tailored to head office compliance systems
Results & Benefits
Our carefully coordinated schedule and professional engineer conduct enabled Holland & Barrett to maintain full operational hours throughout the testing programme. The Elec Group adapted its working practices to meet the exacting standards of a busy retail setting, ensuring a smooth experience for both customers and staff.
The Elec Group continues to support leading retail brands like Holland & Barrett with smart, efficient, and non-disruptive compliance solutions—helping them meet safety standards without compromising their customer experience.
Case Study: Five Guys – UK-Wide Electrical Compliance in Live Restaurant Environments
Project Scope & Challenge
Testing in live hospitality environments presents unique operational challenges. Each Five Guys restaurant is fast-paced and customer-focused, meaning testing work needed to be:
Carried out discreetly and outside of peak hours
Fully compliant with strict health and safety regulations
Coordinated across multiple sites without impacting daily operations
We were tasked with delivering scheduled electrical compliance testing to meet BS 7671 regulations, covering both fixed electrical systems and portable appliances used in kitchen and front-of-house settings.
Our Approach & Solutions
The Elec Group developed a tailored testing programme that allowed us to deliver services quickly, efficiently, and with minimal disruption to restaurant staff or customers.
Client Overview
Five Guys is a fast-growing premium burger chain with restaurants across the UK. Known for their high standards in food quality and customer experience, Five Guys locations operate long hours, often in busy city centres and retail parks.
The Elec Group was engaged to carry out nationwide Fixed Wire Testing (EICR) and Portable Appliance Testing (PAT) across multiple Five Guys sites—supporting the brand’s commitment to health, safety, and operational excellence.
Key Deliverables:
Early morning or overnight testing to avoid trading hours
Skilled engineers familiar with hospitality-specific safety procedures
Pre-arranged access coordinated with store and area managers
Use of quiet, low-impact equipment in customer-facing areas
Real-time communication and digital certification to head office teams