Administrator – Operations Team
£11,908 – £17,862 a year
About Us:
The Elec Group is a leading supplier of electrical testing and compliance services across the UK. Founded in March 2019, we pride ourselves on delivering nationwide services with a personal touch. Our team boasts extensive commercial and technical experience, with the average engineer having 17 years in the industry.
Job Description: As a Trainee Administrator, you will be a vital part of our Operations team, ensuring the smooth delivery of client contracts. Your role will involve client and portal updates, sending out reports and invoices, and booking appointments. You will provide top-notch administrative support while ensuring contracts are efficiently organized and maintaining the Health, Safety, and Welfare of our staff and the public.
Key Responsibilities:
- Accurately invoice completed work and issue compliance reports.
- Complete customer updates via emails and portals.
- Plan and schedule engineers’ and sub-contractors’ work to maximize profit.
- Liaise confidently and professionally with engineers to ensure they have all necessary information.
- Collaborate with other departments to ensure timely and accurate delivery of client orders.
- Negotiate appointments with clients and provide all necessary information for smooth site operations.
- Address special client requirements and relay information accordingly.
- Support engineers with problem-solving, accommodation arrangements, replenishing stock and vehicle issues.
- Deliver the highest level of customer service in line with our Company Management System, Quality Policy, and ISO:9001.
- Ensure the Health, Safety, and Welfare of yourself and others in line with our Health & Safety Policy and ISO:45001.
Job Type:
Part-time – Weekdays – Working pattern to be agreed but is to include Friday
Job Type:
Part-time
Pay:
£11,908.00-£17,862.00 per year
Expected hours:
20 – 30 per week
Additional pay:
Bonus scheme
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Administrative experience: 1 year (preferred)
Language:
- English fluently (required)